Welcome to Play Land! By accessing and using our services, including memberships, classes, open play sessions, and party packages, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Memberships

• Membership Benefits: Members receive unlimited access to open play, discounts on party packages, and priority booking for events and classes.
• Membership Plans: We offer three membership options: Weekday Wonder, Family Fun, and Play-All-Day. Each plan has its unique benefits, limitations, and fees.
• Monthly Billing: Membership fees are billed monthly. Memberships can be canceled with a 30-day notice, but no refunds will be provided for partial months.
• Non-Transferable: Memberships are non-transferable and may only be used by the family listed on the account.

2. Open Play

• Pricing: $20.00 + tax for one adult and one child. Additional adults are $12.99 each, with a 10% sibling discount. Children aged 0-12 months are free with a paying sibling.
• Supervision: Parents or guardians must supervise their children at all times.
• Socks Required: For safety and hygiene, all guests must wear socks. No shoes or bare feet are allowed in play areas.

3. Classes and Activities

• Class Offerings: We provide classes such as Canvas Painting Adventures, Play-Doh & Slime Sensory Fun, Cookie Decorating, and Mommy & Me Playtime. Each class is designed for specific age groups.
• Class Access: Access to classes may be included in certain membership plans or available for an additional fee for non-members.
• No Refunds: Class fees are non-refundable. If you need to reschedule, please contact us at least 24 hours in advance.

4. Party Packages

• Package Options: We offer three main packages - Superhero, Marvel, and Legends. Each package includes different amenities, guest allowances, and playtime durations.
• Deposits and Payments: A non-refundable deposit is required to reserve the date. Full payment is due at least 5 days before the event.
• Rescheduling: Parties can be rescheduled with a minimum of 7 days' notice. Additional fees may apply if rescheduling is requested within 7 days of the original event date.
• Private and Public Access: Superhero and Marvel packages include private use of the party room with public access to the playground. The Legends package includes exclusive use of the entire playground.
• Guest Policies: All party guests, ages 6 months to 13 years, are counted in the package guest limit.

5. Cancellation Policy

• Memberships: Members may cancel at any time with a 30-day notice. No refunds will be provided for partial months.
• Party Packages: Deposits for party bookings are non-refundable. Full cancellations within 7 days of the event date may result in additional fees.
• Classes: Class fees are non-refundable, and missed classes cannot be refunded or rescheduled unless a 24-hour notice is provided.

6. Safety and Hygiene

• Waiver Requirement: A signed waiver is required for all guests participating in any activity.
• Dress Code: Socks are required in play areas, and comfortable, safe attire is recommended for children.
• Health and Cleanliness: Please do not bring children who are unwell. We reserve the right to ask anyone with signs of illness to leave for the safety of others.

7. Liability

• Assumption of Risk: By using our facilities, you acknowledge that there are inherent risks in play and activity areas. Play Land is not liable for any injuries sustained on the premises.
• Personal Belongings: Play Land is not responsible for lost or stolen items. Please supervise and secure personal belongings during your visit.

8. Changes to Terms

• Modifications: Play Land reserves the right to update these Terms and Conditions at any time. Notice of any changes will be posted, and continued use of our services implies acceptance of these modifications.

9. Contact Us

• If you have any questions or need further assistance, please contact us at [email protected] or call (347) 244-4179.

By using our facilities and services, you agree to these terms and conditions. Thank you for being a part of the Play Land family! We look forward to providing a safe, fun, and memorable experience for you and your children.